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10 Year manufacturers guarantee against manufacturing defects
Please note: Due to the way in which granite sinks are manufactured, it is very difficult to achieve a jet black colour. Granite sinks are always slightly towards a dark grey colour, and for a perfect jet black finish we would recommend looking at our range of ceramic kitchen sinks.
Knocking through a tap hole can be daunting task, so why dont you read our helpful guide?
Guarantee
10 Year manufacturers guarantee against manufacturing defects. The guarantee does not cover damage caused during fitting, or caused by poor installation or servicing, accidental or malicious damage, improper use or negligence, discoloration due to long exposure to sunlight or UV lights, and general wear and tear to the item and or working parts of the item (for example, the valve in a tap, shower heads, washers, seals, any item that would be expected to be replaced periodically during the life of the item). Any working part as stated above would be covered by a 6-month warranty unless stated longer. This warranty does not affect your statutory rights.
Cleaning & Maintenance – Composite Granite Sinks
A kitchen sink is a heavy duty utensil and over time, may show traces of wear over time, regular cleaning to remove dirt is the best form of maintenance for your kitchen sink and extend its life an beauty.
To maintain the beauty of your kitchen sink in its original condition and to keep your sink looking its best, we recommend you clean your kitchen sink with regular washing up liquid after using your sink and wipe down with dry cloth. Avoid leaving heavy stainable waste such as tea bags in your sink which will be more stubborn to clean. We also recommend you deep clean your sink once a week (in non-hard water area, twice or three times per week for hard water areas) using some of our recommended cleaning products.
Blanco Activ, Franke Colour Sink Cleaner, Franke Magic Sponge, Cramer Mineral-Star, Schock Easy Care are all designed to be used with composite granite and it is specially formulated for daily cleaning of all composite granite sinks. This product is a combined cleaner and will help maintain the original lustre of your sink. Regular cleaning helps prevent build-up of lime and other substances.
Contents
Granite Kitchen Sink
Popup Waste With Cover
Sink fitting clips
Please Note - The following items are not included:
Food waste disposal unit
Plumbing kit with trap and connection pipework for the discharge from domestic appliances
Your sink unit is used intensively every day. That is why we make sure that every Reginox sink unit is manufactured from strong, durable materials of the finest quality. It is also important that you are able to clean and maintain your sink unit with ease. Whatever your style or taste: Reginox always has the perfect solution for you.
With an eye for detail and a respect of both people and nature Reginox designs and produces product using the latest proven technologies. Whatever your style or taste: Reginox always has the perfect solution for you.
Large Delivery Items
Large items delivered with our standard service are generally delivered by a special fragile courier service. A signature will be required on acceptance of delivery. Due to the fragile nature of some products, the supplied box may be delivered open due to the strict inspection for damage is carried out throughout its journey. Fragile items less than 20kg, length less than 1.4m
For Large size items in the following delivery zones 1a, 2, 3, 4 & 5, please allow up to additional 3 working days for delivery.
If you order multiple items, you will only be charged for one delivery charge which will be calculated automatically and applied to your order.
All offshore Islands Including Northern Ireland (Excluding Jersey & Guernsey)
Zone 5
Unavailable
Unavailable
Republic of Ireland, Jersey & Guernsey
*Standard fragile delivery & 2 man fragile delivery service unavailable in Zone 3,4 & 5. Delivery via pallet only, meaning a pallet will be dropped outside of your property kerb side. We recommend an able bodied recipient sign for delivery.
For accurate delivery cost for Zone 4 & 5, please contact customer service
For customers spending over £1000 receive free delivery to mainland England & Wales and reduced delivery rates of £30.00 for lower Scotland and £50.00 for Highlands and upper Scotland.
NEXT DAY DELIVERY INFORMATION
Next day delivery is available for items we stock in our warehouse. All items that qualify for next day delivery are clearly advertised as being available for next day delivery on our product description page.
Next day delivery is available to delivery addresses within zone 1 and 2 areas only, and is not available in any other zones.
To qualify for next day delivery in the available delivery zones, orders must be placed before 2pm Monday to Thursday. Orders placed on a Friday before 2pm will be delivered on the following Monday. Orders placed after 2pm on a Friday through to Monday before 2pm, will be delivered on the following Tuesday.
At the time of checkout, all products in your shopping basket must be eligible for next day delivery; this is clearly advertised within our checkout page. You must also select the shipping method as "Next Day Delivery" rather than our "Standard Delivery", a surcharge will apply for this service.
Our courier company offer an all day delivery service. Therefore your items will be delivered to you between the hours of 8am and 8pm. The courier often cannot give an exact time slot. You can track your parcel online by following the details in your tracking email or text.
You will receive these details from the courier once your goods have been dispatched from us, from here you will be able to find out your parcels exact location.
98% of parcels processed for next day delivery arrive the following day. However, we are unable to 100% guarantee next day delivery on all of our parcels as we rely heavily on our couriers to meet your request.
If your order does not arrive the next day, please contact our customer service team where they will investigate your order and look to reimburse you for the next day delivery surcharge should this be applicable.
We strongly advise you not to book any contractors until you have full receipt of all your items in good condition.
For more information on delivery please click the link below.
Purchasing online can have its own benefits such as competitive prices, wider range of products available but with all the research you may do for the product you are considering to purchase, there is always the unexpected mistake or the product just does not meet your expectation. Don't worry because at taps UK, you have 365 days to think about it with the option for refund within 30 days or return for credit note after 30 days, it's never been easier to take your time.
365 DAY RETURNS GUARANTEE - UNUSED PURCHASES
All unused items are covered by 30 day money back or 365 day returns guarantee.
Products returned within 30 days of delivery will be issued with a full refund, less any special delivery costs associated with your initial delivery. Products returned within 365 days of delivery but over 30 days of delivery will attract a restocking charge of 25% and it will be deducted when the credit note is issued. The credit note is valid for 12 months and can be redeemed for all products or services provided by Taps UK.
To qualify for our 30 day money back or 365 day returns guarantee, all you need to do is to follow our 3 simple steps below.
1. Contact our customer services within the correct time frame of delivery, by submitting your request for a return through our online help desk with the following information:
Name Email address Contact telephone number Invoice/sales order number Product detail of item returning Reason for request to return
2. Print and complete the returns form with your unique returns reference number provided by our customer service on acknowledgement to your request.
3. Pack your items securely, including your returns form within, and return it to the address provided by our customer service.
Polite Notice - We do not cover the return postage costs. Goods must be returned in their original packaging in a sellable condition. Refund & Credit notes are issued within 14 days of return.
For more information on returns please click the link below.
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For peace of mind Taps UK constantly updates its security procedures to ensure that all transactions are processed securely. Taps UK works closely with reputable security providers to make sure that your shopping experience with us is a safe and secure one.
SSL Secured Website
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Sagepay Secured Payments
All customers have the opportunity to use our Sagepay gateway. These transactions are processed through a secure connection SagePay gateway, behind an encrypted server.
PayPal Secured Payments
Alternatively, we offer PayPal for all customers. Simply log into your account and choose your payment method. All secured behind the latest SSL technology - you can even checkout as a guest and use standard card details.
Get Safe Online
Protect yourself from identity thieves, viruses, phishing and other internet threats with expert advice from the British government, the Serious and Organised. For more information visit the get safe online website.
SafeBuy Accredited Retailer
The only UK eCommerce Code of Practice that's approved under the Consumer Codes Approval Scheme. The scheme was created by the Office of Fair Trading and adopted by the Trading Standards Institute. The SafeBuy Hands Seal is an assurance to consumers that a website is trustworthy and provides a high-quality of service.
Trustpilot Review Partner
We have thousands of reviews collected autonomously by our partner, Trustpilot. You can read for yourself about the high service standards that we aim for, and achieve on a daily basis. Trustpilot reviews are completely impartial for your peace of mind.
CLICK & COLLECT AT TAPS UK
NEED YOUR ITEMS TODAY? NO PROBLEMS...
Whether you are in a hurry for your purchase or just rather save on delivery cost as your not far from our warehouse in Droitwich, why not collect your purchase from us? Collection are usually available within 4 working hours after you have placed your order online through www.tapsuk.com. On occasion this may take a little longer but please ensure you contact our customer service to ensure your items are ready for collection before you make your special journey to us.
1. Add your eligible Click & Collect products to your shopping basket and proceed to check out. Select the shipping method "Click & Collect from Droitwich" and proceed to payment to complete your order
2. Schedule a convenient collection day and time that works for you! Simply complete the online form. Once you have confirmed your collection, travel to the warehouse in Droitwich Worcestershire to collect your purchase.
3. Once you arrive outside the warehouse, park your vehicle in one of the visitor car park space and head to reception with your order details where one of our friendly member of the warehouse team will assist you.
4. Inspect your purchase with the assistant to ensure the product you purchased all meets your satisfaction. Once satisfied with your purchase, our assistant will help with your purchase to your vehicle.
Q: Do I need to call you before I make my journey to collect? It is advisable for you to call our customer service team on 01527 868 500 before you make your journey so we can ensure your goods are ready for collection when you arrive.
Q: What post code do I use for my satellite navigation? The post code for your satellite navigation is WR9 9AH. Please note our post code is for the area and often takes people towards Howdens. You need to continue on the main one way road and look for the unit with a security fence with two yellow posts opposite Enertech,
Q: Do you have free parking? We have several free car parking spaces allocated to the front of the building.
Q: Where do I go once I arrive? Once you have arrived, you will be greeted by security who will guide you where to park and point you towards the main reception for the building. From here, one of our team will look meet you at reception, and take you into the collection area. Please be patient as our team may be serving other customers.
Q: Can I view and check my purchase at time of collection? We will check the item with you to ensure you are totally satisfied with your purchase before helping you to your car.
Q: What if I don't like the item I have purchased? If you are not completely satisfied with your purchase, you have the right to cancel your order. Your refund will usually appear on your bank statement within 7 days, dependent on bank processing times.
Q: What if I can not collect within the 7 days period? We understand in certain circumstances it may take you longer than 7 days to collect your purchase. If your collection date is to exceed the 7 day period, please contact us with an estimated collection date in order for us to store your purchase in a suitable place for safe keeping.
Q: Do you have a showroom at the warehouse? Unfortunately Taps UK is an online retailer. To keep our prices competitive, we do not have showroom facilities at the warehouse.
Q: Can we purchase further products at the warehouse? Further products can be purchased at the warehouse. We have computer access that our customers can use to browse our Taps UK website and order online. It can take up to 15 minutes for the order to download to our system, so if you are short on time, we recommend you make your purchase before arriving.
Q: Can we view other products at the warehouse? If our team isn't too busy we will happily help you with other products, but we cannot guarantee we will be able to retrieve alternative products from the warehouse for you to look at. Keep in mind we have thousands of SKUs and finite space - so we only stock certain lines in our warehouse at all times.
Q: Do you have restroom facilities at the warehouse? We do have restroom facilities at the warehouse.
Q: Are children allowed at the premises? Due to health and safety and insurance purposes, anyone below the age of 16 years old is not permitted on site.
Q: What are your opening times for collection? Click and collect purchases can be collected during our opening hours which are Monday to Friday from 9am till 5pm. Please ensure you arrive at least 30 minuets before closing time.
Q: Are you open weekends and or public holidays? We are closed during weekends, public holidays and any periods advertised on our contact us page on our website.
Reginox Best 480 1.0 Bowl Granite Black Kitchen Sink & Waste
1 Year manufacturers guarantee against manufacturing defects
Additional Information
Standard UK 1" 1/2 Fittings
Terminating in 1" 1/2 compression elbow
Second appliance outlet, connections available seperately
Guarantee
1 Year manufacturers guarantee against manufacturing defects. The guarantee does not cover damage caused during fitting, or caused by poor installation or servicing, accidental or malicious damage, improper use or negligence, discoloration due to long exposure to sunlight or UV lights, and general wear and tear to the item and or working parts of the item (for example, the valve in a tap, shower heads, washers, seals, any item that would be expected to be replaced periodically during the life of the item). Any working part as stated above would be covered by a 6-month warranty unless stated longer. This warranty does not affect your statutory rights.
Contents
Plumbing Kit
Please Note - The following items are not included:
Waste Kits
Pipework for removal of waste
Helpful product guides:
About the Brand
Astini is a British company operating on a global scale. Sourcing the very best products from all around the globe, you can be sure to get the very best items for any kitchen or bathroom installation. Using the newest manufacturing technologies, higher quality products can be offered at extremely competitive prices, to offer any customer the ultimate value for money.
Taphole Knocking Out Service - Up To 2 Tap Holes (Up to 3 Working Days)
Product Description
Our tap hole knocking out service is here to take away the risk of doing it yourself or your contractor and causing accidental damage to the sink. It completely removes the risk of breaking the sink during the tap hole knocking process.
The charge relates to knocking out or cutting a tap hole in any applicable sink in our store. We get a professional fitter to attend our Bromsgrove site and satisfy your order
This price covers up to 2 normal 35mm tap holes, but we can accomodate further - speak to our customer support team for any special requirements. Please note this may incur a further charge
Once your order has been placed, one of our customer service agents will contact you prior to dispatch, to arrange the tap hole position as required. The tap hole position can be “Left”, “Right”, “Central”, with or without the option for additional holes to accommodate further kitchen accessories (such as an automatic waste or waste disposal unit air switch.)
Due to the nature of the customisation, please allow up to 3 working days extra for delivery in addition of the advertised sink delivery lead time. If the service is ordered in conjuunction with Next Day Delivery, then the service will be provided as a priority and we endeavour to dispatch most orders like this within 24 hours.
PLEASE NOTE: If this service is applied to your order, the sink will be modified to your specific needs, it will be exempt from our 30-day money back guarantee and 90-day exchange guarantee. This does not affect your statutory rights.
Cramer 100ml Acryl/Mineralstar Clean and Polish Cream for Granite and Acrylic
Product Description
PRODUCT FEATURES
Style
Contemporary
Colour
Cream
Guarantee
5 Year manufacturers guarantee against manufacturing defects
Additional Information
Gives a thorough and gentle cleaning with ease
Dirt-repellent properties through a beading effect
Preserves brilliant surfaces through a beading effect
Eco-friendly and bio-desgradable
Gives off a pleasant scent
Includes 500ml of liquid in one spray bottle
Guarantee
5 Year manufacturers guarantee against manufacturing defects. The guarantee does not cover damage caused during fitting, or caused by poor installation or servicing, accidental or malicious damage, improper use or negligence, discoloration due to long exposure to sunlight or UV lights, and general wear and tear to the item and or working parts of the item (for example, the valve in a tap, shower heads, washers, seals, any item that would be expected to be replaced periodically during the life of the item). Any working part as stated above would be covered by a 6-month warranty unless stated longer. This warranty does not affect your statutory rights.
Contents
Kitchen sink cleaner
Helpful product guides:
About the Brand
In the area of cleaning products, a comprehensive approach is paramount to Cramer: Not only the cleaning performance is important but also the environment, health and the surrounding surfaces. For instance, a tap cleaner which usually contains a high acid component should not affect the surrounding enamel surfaces when used. This is the reason why Cramer does not produce sanitary all-purpose cleaners that exclude prevalent surfaces – for customer satisfaction begins for them in the small print.
6 Month manufacturers guarantee against manufacturing defects
Additional Information
Pleasant scent
Preserves brilliant surfaces
Eco-friendly and bio-degradable
Thorough and gentle cleaning
Dirt repellent due to beading effect
Gently removes lime scale and dirt and provides the product with constant protection. It creates a hydrophobic coating, thanks to which water drops gently flow down maintaining the effect of long-term cleanliness.
Regular use Provides the desired effect, ensures colour durability. Usage: spray the surface of the sink, wait a few moments and wipe with a damp Franke microfiber cloth.
Application:
For daily cleaning & care of sandwich materials, consisting of natural minerals, polyester or acrylic resins
For even better cleaning results, use the Franke Kitchen Care Microfiber Cloth in combination
Guarantee
6 Month manufacturers guarantee against manufacturing defects. The guarantee does not cover damage caused during fitting, or caused by poor installation or servicing, accidental or malicious damage, improper use or negligence, discoloration due to long exposure to sunlight or UV lights, and general wear and tear to the item and or working parts of the item (for example, the valve in a tap, shower heads, washers, seals, any item that would be expected to be replaced periodically during the life of the item). Any working part as stated above would be covered by a 6-month warranty unless stated longer. This warranty does not affect your statutory rights.
Contents
Franke Colored sink cleaner 250 ml
Helpful product guides:
About the Brand
Franke is one of the world's foremost kitchen sink manufacturers and renowned for quality and an unmistakable flair for design, using the finest materials and state-of-the-art technology. Franke has established their position as the largest stainless steel sink manufacturer in the world and a leading name in kitchen taps, cooker hoods, ceramic and granite composite kitchen sinks.
Franke is the World's largest manufacturer of kitchen sinks, and is at the forefront of research and development of new materials and products for the kitchen. Franke UK is wholly integrated into the Franke Kitchen System Division. The kitchen is the one place in which you can best express your own personal style.
The modern tap has come a long way from it's humble beginnings. Now, with kitchen design playing a key role in home improvement, it has ceased to be a mere workaday item.