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Technology: Full Body Porcelain Tiles, Double Charge
Structure: Smooth
Surface Look: High Glossy
Edge: Rectified
Pei: *
Unity Measure: M²
Tile Sample Service
Tile sample are available for this RAK ceramics tile.
Please call customer service to place your order on 0843 713 0200.
Tile sample are free of charge for up to 3 samples, there may however be a small charge for delivery.
Tile samples are usually approximate size of 100mm x 100mm
Guarantee
10 Year manufacturers guarantee against manufacturing defects. The guarantee does not cover damage caused during fitting, or caused by poor installation or servicing, accidental or malicious damage, improper use or negligence, discoloration due to long exposure to sunlight or UV lights, and general wear and tear to the item and or working parts of the item (for example, the valve in a tap, shower heads, washers, seals, any item that would be expected to be replaced periodically during the life of the item). Any working part as stated above would be covered by a 6-month warranty unless stated longer. This warranty does not affect your statutory rights.
Contents
1 Porcelain Tiles
Helpful product guides:
About the Brand
RAK Ceramics is one of the largest ceramics’ brands in the world. Specialising in ceramic and gres porcelain wall and floor tiles and sanitaryware RAK Ceramics produce 110 million square metres of tiles and 5 million pieces of sanitaryware per year at 16 state-of-the-art plants across the United Arab Emirates, India, Bangladesh and Iran.
Headquartered in the United Arab Emirates, serve clients in more than 150 countries through the network of operational hubs in Europe, Middle East and North Africa, Asia, North and South America and Australia. Across global operations RAK Ceramics employ approximately 15,000 staff from more than 40 nationalities.
RAK Ceramics are a publicly listed company on the Abu Dhabi Securities Exchange in the United Arab Emirates and on the Dhaka Stock Exchange in Bangladesh and as a group have an annual turnover of approximately US $1 billion.
Large Delivery Items
Large items delivered with our standard service are generally delivered by a special fragile courier service. A signature will be required on acceptance of delivery. Due to the fragile nature of some products, the supplied box may be delivered open due to the strict inspection for damage is carried out throughout its journey. Fragile items less than 20kg, length less than 1.4m
For Large size items in the following delivery zones 1a, 2, 3, 4 & 5, please allow up to additional 3 working days for delivery.
If you order multiple items, you will only be charged for one delivery charge which will be calculated automatically and applied to your order.
All offshore Islands Including Northern Ireland (Excluding Jersey & Guernsey)
Zone 5
Unavailable
Unavailable
Republic of Ireland, Jersey & Guernsey
*Standard fragile delivery & 2 man fragile delivery service unavailable in Zone 3,4 & 5. Delivery via pallet only, meaning a pallet will be dropped outside of your property kerb side. We recommend an able bodied recipient sign for delivery.
For accurate delivery cost for Zone 4 & 5, please contact customer service
For customers spending over £1000 receive free delivery to mainland England & Wales and reduced delivery rates of £30.00 for lower Scotland and £50.00 for Highlands and upper Scotland.
NEXT DAY DELIVERY INFORMATION
Next day delivery is available for items we stock in our warehouse. All items that qualify for next day delivery are clearly advertised as being available for next day delivery on our product description page.
Next day delivery is available to delivery addresses within zone 1 and 2 areas only, and is not available in any other zones.
To qualify for next day delivery in the available delivery zones, orders must be placed before 2pm Monday to Thursday. Orders placed on a Friday before 2pm will be delivered on the following Monday. Orders placed after 2pm on a Friday through to Monday before 2pm, will be delivered on the following Tuesday.
At the time of checkout, all products in your shopping basket must be eligible for next day delivery; this is clearly advertised within our checkout page. You must also select the shipping method as "Next Day Delivery" rather than our "Standard Delivery", a surcharge will apply for this service.
Our courier company offer an all day delivery service. Therefore your items will be delivered to you between the hours of 8am and 8pm. The courier often cannot give an exact time slot. You can track your parcel online by following the details in your tracking email or text.
You will receive these details from the courier once your goods have been dispatched from us, from here you will be able to find out your parcels exact location.
98% of parcels processed for next day delivery arrive the following day. However, we are unable to 100% guarantee next day delivery on all of our parcels as we rely heavily on our couriers to meet your request.
If your order does not arrive the next day, please contact our customer service team where they will investigate your order and look to reimburse you for the next day delivery surcharge should this be applicable.
We strongly advise you not to book any contractors until you have full receipt of all your items in good condition.
For more information on delivery please click the link below.
Purchasing online can have its own benefits such as competitive prices, wider range of products available but with all the research you may do for the product you are considering to purchase, there is always the unexpected mistake or the product just does not meet your expectation. Don't worry because at taps UK, you have 365 days to think about it with the option for refund within 30 days or return for credit note after 30 days, it's never been easier to take your time.
365 DAY RETURNS GUARANTEE - UNUSED PURCHASES
All unused items are covered by 30 day money back or 365 day returns guarantee.
Products returned within 30 days of delivery will be issued with a full refund, less any special delivery costs associated with your initial delivery. Products returned within 365 days of delivery but over 30 days of delivery will attract a restocking charge of 25% and it will be deducted when the credit note is issued. The credit note is valid for 12 months and can be redeemed for all products or services provided by Taps UK.
To qualify for our 30 day money back or 365 day returns guarantee, all you need to do is to follow our 3 simple steps below.
1. Contact our customer services within the correct time frame of delivery, by submitting your request for a return through our online help desk with the following information:
Name Email address Contact telephone number Invoice/sales order number Product detail of item returning Reason for request to return
2. Print and complete the returns form with your unique returns reference number provided by our customer service on acknowledgement to your request.
3. Pack your items securely, including your returns form within, and return it to the address provided by our customer service.
Polite Notice - We do not cover the return postage costs. Goods must be returned in their original packaging in a sellable condition. Refund & Credit notes are issued within 14 days of return.
For more information on returns please click the link below.
Be the first to review RAK Lounge Light Grey 1000x1000 Polished Porcelain Tiles (1 Tiles 1m²). Write a review ›
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PayPal Secured Payments
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Trustpilot Review Partner
We have thousands of reviews collected autonomously by our partner, Trustpilot. You can read for yourself about the high service standards that we aim for, and achieve on a daily basis. Trustpilot reviews are completely impartial for your peace of mind.
CLICK & COLLECT AT TAPS UK
NEED YOUR ITEMS TODAY? NO PROBLEMS...
Whether you are in a hurry for your purchase or just rather save on delivery cost as your not far from our warehouse in Droitwich, why not collect your purchase from us? Collection are usually available within 4 working hours after you have placed your order online through www.tapsuk.com. On occasion this may take a little longer but please ensure you contact our customer service to ensure your items are ready for collection before you make your special journey to us.
1. Add your eligible Click & Collect products to your shopping basket and proceed to check out. Select the shipping method "Click & Collect from Droitwich" and proceed to payment to complete your order
2. Schedule a convenient collection day and time that works for you! Simply complete the online form. Once you have confirmed your collection, travel to the warehouse in Droitwich Worcestershire to collect your purchase.
3. Once you arrive outside the warehouse, park your vehicle in one of the visitor car park space and head to reception with your order details where one of our friendly member of the warehouse team will assist you.
4. Inspect your purchase with the assistant to ensure the product you purchased all meets your satisfaction. Once satisfied with your purchase, our assistant will help with your purchase to your vehicle.
Q: Do I need to call you before I make my journey to collect? It is advisable for you to call our customer service team on 01527 868 500 before you make your journey so we can ensure your goods are ready for collection when you arrive.
Q: What post code do I use for my satellite navigation? The post code for your satellite navigation is WR9 9AH. Please note our post code is for the area and often takes people towards Howdens. You need to continue on the main one way road and look for the unit with a security fence with two yellow posts opposite Enertech,
Q: Do you have free parking? We have several free car parking spaces allocated to the front of the building.
Q: Where do I go once I arrive? Once you have arrived, you will be greeted by security who will guide you where to park and point you towards the main reception for the building. From here, one of our team will look meet you at reception, and take you into the collection area. Please be patient as our team may be serving other customers.
Q: Can I view and check my purchase at time of collection? We will check the item with you to ensure you are totally satisfied with your purchase before helping you to your car.
Q: What if I don't like the item I have purchased? If you are not completely satisfied with your purchase, you have the right to cancel your order. Your refund will usually appear on your bank statement within 7 days, dependent on bank processing times.
Q: What if I can not collect within the 7 days period? We understand in certain circumstances it may take you longer than 7 days to collect your purchase. If your collection date is to exceed the 7 day period, please contact us with an estimated collection date in order for us to store your purchase in a suitable place for safe keeping.
Q: Do you have a showroom at the warehouse? Unfortunately Taps UK is an online retailer. To keep our prices competitive, we do not have showroom facilities at the warehouse.
Q: Can we purchase further products at the warehouse? Further products can be purchased at the warehouse. We have computer access that our customers can use to browse our Taps UK website and order online. It can take up to 15 minutes for the order to download to our system, so if you are short on time, we recommend you make your purchase before arriving.
Q: Can we view other products at the warehouse? If our team isn't too busy we will happily help you with other products, but we cannot guarantee we will be able to retrieve alternative products from the warehouse for you to look at. Keep in mind we have thousands of SKUs and finite space - so we only stock certain lines in our warehouse at all times.
Q: Do you have restroom facilities at the warehouse? We do have restroom facilities at the warehouse.
Q: Are children allowed at the premises? Due to health and safety and insurance purposes, anyone below the age of 16 years old is not permitted on site.
Q: What are your opening times for collection? Click and collect purchases can be collected during our opening hours which are Monday to Friday from 9am till 5pm. Please ensure you arrive at least 30 minuets before closing time.
Q: Are you open weekends and or public holidays? We are closed during weekends, public holidays and any periods advertised on our contact us page on our website.
Due to demand, all quoted delivery times are “estimates” and provided as a guideline. Please take into consideration there may be a delay in your delivery, we advise all customers not to book any contractors until full receipt of all items.